Job Description

 

Resumes must be submitted with application. Fast pace, front line position. Must be efficient and work well under pressure.

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Performs the following duties:

• Proficient 10-key and keyboard data entry.

• Highly proficient in English language.

• Team player in growing, locally owned family business

• Desire to help people

• Communicating concisely, screens and answers all telephone and radio calls.

• Coordinates emergency calls from law enforcement, roadside assistance companies or individuals.

• Determines customer needs and efficiently coordinates with vendors and staff via various mediums: telephones, walk-in, truck radios, email, night dispatch, various software, etc.

• Prepares and processes appropriate paperwork in compliance with related contracts.

• Responsible for cash and credit card transactions.

• Dispatch drivers and appropriate equipment in a timely efficient manner.

• Routinely monitors all phases of dispatch and office activities.

• Processes forms and maintains records for DMV, Storage, Lien, Collections, sales and disposal.

• Works directly with all staff, various law enforcement agencies, customers and vendors.

 

Qualification and Skills:

• Efficiently use multi-line phone, various office machines, email, Word, Excel, (Google) mapping software, and learn industry specific software.

• Ability to work in high pressure situations.

• Data Entry: must be accurate and attentive to details.

• Strong written and oral communication skills are essential.

• Professional, reliable, confidential.

 

Required background check, pre-employment and random drug testing.

 

Hours: Full-time and Part-time, M-F, flex-time between 8am-4pm

Rate: DOE/hourly