Dispatcher - Data Entry - Weaverville Location

Job Description

 

Resumes must be submitted with application. Fast pace, front line position. Must be efficient and work well under pressure.

Performs the following duties:

  • Proficient 10-key and keyboard data entry.

  • Highly proficient in English language.

  • Team player in growing, locally owned family business

  • Desire to help people

  • Communicating concisely, screens and answers all telephone and radio calls.

  • Coordinates emergency calls from law enforcement, roadside assistance companies or individuals.

  • Determines customer needs and efficiently coordinates with vendors and staff via various mediums: telephones, walk-in, truck radios, email, night dispatch, various software, etc.

  • Prepares and processes appropriate paperwork in compliance with related contracts.

  • Responsible for cash and credit card transactions.

  • Dispatch drivers and appropriate equipment in a timely efficient manner.

  • Routinely monitors all phases of dispatch and office activities.

  • Processes forms and maintains records for DMV, Storage, Lien, Collections, sales and disposal.

  • Works directly with all staff, various law enforcement agencies, customers and vendors.

 

Qualification and Skills:

  • Efficiently use multi-line phone, various office machines, email, Word, Excel, (Google) mapping software, and learn industry specific software.

  • Ability to work in high pressure situations.

  • Data Entry: must be accurate and attentive to details.

  • Strong written and oral communication skills are essential.

  • Professional, reliable, confidential.

 

Required background check, pre-employment and random drug testing.

 

Hours: Full-time and Part-time, M-F, flex-time between 8am-4pm

Rate: DOE/hourly

***If interested, please fill out the job application below and email your completed application, resume, cover letter and 3 professional references to, buddysoffice@jps.net